Work from Home Remote Positions

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Work at Home Life Begins with Coffee

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JOB DESCRIPTION:

As a Client Support Professional you will use your strong technical skills, excellent communication to assist existing customers with billing, customer service, and technical support from the comforts of your own home.

About the Role & Responsibilities:

Interact with customers via phone, focusing on bundle related questions, data entry and navigation

Document all issues, resolutions and follow up actions

Provide consistent, high quality support to all customers.

Be a positive representative for the Organizations; take a caring and empathetic approach to customer interactions

Learn how to efficiently resolve customer inquiries on the first contact

Handle problem resolutions that may require follow-up and / or escalations to a higher level of expertise.

Additional Information:

Earn $9.00 to $15.00 per hour base pay with performance incentives. We are happy to reward hard workers who make the extra effort to succeed.

Basic Job Qualifications and Skills

To be considered for this role you will meet the below qualifications:

High school diploma or equivalent

Minimum 1 plus years steady job experience in a customer oriented and/or sales role

Outstanding verbal and written communication, active listening skills, including the ability to speak, read and write fluently in English

Computer proficiency, including ability to easily navigate and toggle between multiple screens, talk and type at the same time, and troubleshoot basic computer issues

Helpful and proactive manner with a service orientation

Good interpersonal skills and administrative skills.

Preferred Job Qualifications and Skills

2 year degree

Minimum 6 months experience in the customer service industry

Minimum 6 months experience in a role requiring you to work well with people, negotiate and overcome objections

Strong troubleshooting skills required to probe/clarify or understand cause of system problems

Technical troubleshooting skills for Internet Explorer and Windows

Required Job Schedule Requirements

In this work at home position you will have the flexibility of selecting your own hours . You must be available to work the weekly required hours for the Program. A minimum of 20 hours per week are required.

Weekly Requirement:

Available to work a minimum of 20 hours per week

Training Requirements (Required)

You must be available for our complimentary 4-8 week virtual training program held online Monday through Friday.

No absence policy for all training certification course. Please be mindful of the class time selections.

Required Technical Job Requirements

Desktop or Laptop

Window 7 (32 or 64 bit), Windows 2000 or Windows XP.

Internet Explorer 8 with minimum of 2 Gigabytes of Ram

High speed wired internet connection (wireless is not acceptable)

Landline phone with Universal Headset

Home office free from background noise and distractions

Why should you work with CBM Work from Home Opps?

Direct Deposit Bi Monthly

M-Saturday Support. We believe that communicating with our work at home agents anytime is top priority

"Be Connected" with our Team Meeting

Bonus, Birthday Incentives, Raffles and much more

Sales position:

Create a better business website with the

website builder. Support Desktop, Tablet and Mobile with responsive design.

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Ready to Work? Get Started Here

You must complete your profile and follow directions to get approved.

Freedom & Flexibility

Tasks from Home

Work at Home Life Begins with Coffee

Comfort from Home & Great Pay